Is it an emergency?
Call 999 in emergency situations like these:
- there is an immediate danger to life
- someone is using violence or is threatening to be violent
- a crime is happening right now, like a house burglary or a theft
Hearing or speech impairments
- If you’ve pre-registered with the emergencySMS service, use our textphone service 18000 or text us on 999.
- Call 999 BSL to use a British Sign Language interpreter.
Silent 999 calls
- If you’re in danger but you can’t talk on the phone, you should still call 999, then follow these instructions.
Not an emergency?
We recognise that you might not always want or need to call us on the phone. So we offer other options, including email, online reporting forms and online live chat.
This live chat service is intended for non-emergency enquiries. If it is not available, visit our online reporting forms or call 101.